London: The Polar Express Train Ride

London

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Spend Christmas in London and climb aboard The Polar Express train from Euston!

  • Step into the magic of Christmas with The Polar Express Train Rides
  • Enjoy a heartwarming, immersive experience inspired by the beloved 2004 festive favourite
  • From the moment you arrive, you're not just a passenger - you’re part of the story!
  • Retrace the festive footprints from the world-famous movie with your loved ones this Christmas
  • This is your chance to don your pyjamas and dressing gowns as you climb aboard The Polar Express! 

Choo-Choo-Choose one of the best Christmas events in London onboard The Polar Express

  • Dates: 5th December - 23rd December 2025
  • Duration: Please allow 3 hours for your experience.
  • Age Restrictions: Suitable for all ages! All children must be accompanied by an adult.
  • Meeting Point: London Euston Station, Elversholt Street, London, NW1 2DU
  • Please note: All children must be accompanied by an adult. 
  • All Tickets Include: Golden ticket, interactive train ride, theatrical performances, character meet'n'greets, light show, milk chocolate cookie, hot chocolate, The Polar Express storytime, Meet Santa, get a free early Christmas present!

Meet Santa & receive the first gift of Christmas - a shiny silver sleigh bell!

Transforming railway stations throughout the UK into winter wonderlands straight from the storybook, families, friends and dreamers of all ages are invited to relive the timeless tale to the North Pole. 

As you leave the platform, the story of The Polar Express will come to life. Partway through your journey, you'll hear a knock on the roof from Mr. C himself! Greet him and receive your very first Christmas present of 2025 - a beautiful, shiny silver sleigh bell.

The rest of your journey will be spent meeting familiar faces from the film, singing along to the soundtrack and feasting on some festive treats as the carriage comes alive with the magic of Christmas.

What's included in The Polar Express Train Ride experience?

  • Climb aboard: Find your seats, wait for the Conductor to call 'All Aboard!' and set off on your journey to the North Pole
  • Singalongs: Enjoy familiar songs from the film, performed by talented, musical chefs & the Conductor himself!
  • Theatrical Performances: Join the Christmas characters as they perform an exciting, interactive, theatrical rendition of festive, family-favourite film
  • Meet beloved characters: Immerse yourself into the world of The Polar Express as the conductor, chefs - and even the ghost on the train - stroll along the carriage to meet everyone
  • Festive Food: Feast on a delicious cookie & hot chocolate, served by onboard, singing chefs!
  • Meet Santa: Did you hear that bump on the roof? Is that the jingle of sleigh bells? Why yes, Santa has arrived, ready to greet all families!
  • Christmas Presents: Santa will present children with the First Gift of Christmas - a beautiful shiny silver bell, straight from his sleigh - Elves will ensure all adults get theirs!
  • Golden Ticket: Make sure you've got your Golden Ticket ready for the Conductor to check - you can take this home as a special keepsake
  • Festive Photos: With fantastic photo opportunities from start-to-finish, don't forget to capture photos & videos during your enchanting experience
  • Gift Shop: After your experience, enjoy exclusive access to The Polar Express Gift Shop and stock up on keepsakes before saying goodbye to the team - until next year!

Brimming with all the magic and wonder of the Christmas season, THE POLAR EXPRESS™ Train Ride London is a festive experience like no other.

Tickets sell fast, so make sure you grab your golden ticket this Christmas and jump onboard The Polar Express Train Ride! Tickets delivered instantly via email & SMS. 

Location

London Euston Station

Elversholt Street,
London,
NW1 2DU
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How to find us

what3words: over.person.dance

  • Please arrive at least 30 minutes before your scheduled departure time.
  • There will be a designated Polar Express Train Ride meeting point at London Euston.
Facilities
  • Wheelchair accessible (See More Info)
  • Food and drink
  • Public transport accessible
More Info
Is The Polar Express Train Ride in London wheelchair accessible?

Due to the design of the heritage coaches, The Polar Express Train Ride is unable to accommodate wheelchairs.

  • If wheelchair users are able to climb a step and walk a short distance, the team can assist boarding
  • Wheelchairs will be transferred to the arrival station ready for when you get off
  • There are accessible toilets onsite
  • There are limited toilets onboard
What age is The Polar Express Train Ride in London suitable for?

The Polar Express Train Ride in London is suitable for all ages! Inspired by the 2004 blockbuster film of the same name, the journey will imitate scenes from the family-friendly movie. 

  • Under 18's must be accompanied by an adult. 
Can I make separate bookings for Polar Express and all be seated together?

No. Please note that if you have separate bookings, booked after October 10th 2025, The Polar Express team will not be able to pair your bookings together. We highly recommend booking your entire party under one booking.

Where does The Polar Express Train Ride in London depart from?

The Polar Express Train Ride will depart from Euston Station in London.

  • Postcode: NW1 2RT

You will return to Euston Station after the train ride. 

How long does The Polar Express Train Ride from London experience last for?

The team ask guests to arrive at the check-in time shown on your e-ticket.

However, you will not board immediately, as train times are subject to change for up to an hour due to network rail, which is out of the team's control. 

You will be on board for approximately 1 hour - 1.5 hours.

Please note: When planning your journey home, the team recommend you do not plan a journey home less than 3 hours after check-in time. This allows time for arrival, potential delays, seating and the journey itself. 

What should you wear to The Polar Express Train Ride in London?

The crew behind The Polar Express encourage guests - both young, and young at heart - to wear pyjamas, just like the book! Wear your dressing gown on top for an extra layer and immerse yourself into the world of The Polar Express.

  • For safety, guests are not permitted to wear slippers, open-toed shoes or flip-flops. (The British weather isn't very kind to fluffy footwear!)
Where does The Polar Express Train Ride from London go to?

The Polar Express Train Ride from London is inspired by the film, with a special reference to heading 'to the North Pole!' Partway through the journey, Mr. Claus himself will make an appearance.

In reality, the journey travels approximately 30 minute from Euston Station towards Wembley before returning. With most of the magic happening inside the carriage, windows will be frosted to maintain the illusion for younger guests!

What's included in The Polar Express Train Ride tickets?

Adults and Children have the same tickets, which will be scanned upon arrival. All tickets include:

  • A Golden ticket to ride The Polar Express.
  • Meet characters from the iconic film with the fully immersive theatrical performance of THE POLAR EXPRESS
  • Jump on board and experience the magical light show.
  • A delicious milk chocolate cookie
  • Indulge in some Hot Hot Hot, Hot Chocolate served by the on-board chefs
  • Read along with the story of The Polar Express
  • Say hi to Santa (Mr C), who will present you with the first gift of Christmas, a silver sleigh bell.
  • Access to the exclusive Polar Express gift shop selling exclusive merchandise.

Under 2s will only receive a Gift bell and no food or drink.

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