Due to popular demand, Luminate will once again welcome dogs on a select number of special evenings. Visitors can bring their four-legged companions on the following dates:

• 17th, 20th, 24th, and 27th November
• 1st, 4th, 8th, 11th, 15th, 18th, and 22nd December 2025

Dogs are only permitted at Luminate on select, designated dates. To ensure a safe and enjoyable experience for all visitors, the following guidelines must be followed:

• Each dog must be supervised and controlled by a responsible adult at all times. A maximum of two dogs per adult is allowed.
• Dogs must remain on the marked footpath throughout the trail.
• All dogs must be kept on a short lead; extendable leads are not permitted.
• Dogs must never be left unattended.
• Any dog displaying aggressive behaviour toward people or other dogs will not be allowed to continue on the trail.
• Luminate reserves the right to refuse entry or request the removal of any disruptive or misbehaving dogs to protect the safety and enjoyment of all guests.
• Owners are expected to clean up after their pets using the bins provided.

Please note: Luminate features flashing lights, smoke effects, music, and large crowds. If a dog is likely to feel anxious, distressed, or behave aggressively in such an environment, it is recommended they remain at home.

XL Bully Dogs and Banned Breeds: XL Bully Dogs and any banned or dangerous breeds are not permitted at Luminate. Entry will be denied to anyone attempting to bring these breeds on site.

Luminate in Norfolk offers dedicated sensory-friendly sessions to support guests with additional sensory needs. These sessions are scheduled for:

• Tuesday 2nd December 2025 at 16:30
• Tuesday 9th December 2025 at 16:30

During these times, visitors can expect:

• Reduced trail capacity for a calmer environment
• Lower audio volume for the first two hours
• A more relaxed and less crowded experience

These sessions received overwhelmingly positive feedback in previous years and are designed to enhance comfort and enjoyment for those who may find busy or high-sensory environments challenging.

All stewards are trained to assist guests and recognise the Hidden Disabilities Sunflower symbol, should anyone in the party choose to wear it. Luminate also reminds visitors that not all disabilities are visible and encourages anyone needing support to speak with a team member on the night.

Ticket prices for sensory-friendly sessions remain the same as standard nights, and entry is open to all. The light displays are unchanged, with only volume and capacity adjusted.

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The Luminate trail at Sandringham Estate has been designed to be as accessible as possible, taking into account the natural terrain of the site.

• The entire route is outdoors and uncovered, following established paths throughout the park.
• While efforts have been made to remove known trip hazards, visitors should be aware that some paths consist of loose bark or chippings, which may be more difficult to navigate in poor weather.
• As the trail is set within a country park, natural elements such as stones, leaves, and twigs may be present along the route.
• In certain areas, cabling will cross the path, but these will be safely covered with cable ramp protectors.
• Accessible toilet facilities are available at the Courtyard.
• In cases of extreme weather where the trail may not be suitable for wheeled mobility aids, ticket holders may request to transfer their booking to an alternative date, subject to individual assessment and availability.

Luminate is committed to providing a positive experience for all guests. Stewards will be present throughout the evening and are happy to assist with any needs. Visitors requiring support are encouraged to speak to a member of the team during their visit.

Luminate at the Sandringham Estate in Norfolk will be taking place from 14th November until 24th December 2025. Entry times are from 4:30pm until 8:30pm each day. 

In order to ensure your own safety and enjoyment (and the safety of other visitors and staff), all visitors must remain on the clearly marked trail at all times.

• All children and vulnerable adults must be closely supervised at all times.
• Luminate takes place in the winter, after dark in a country estate setting. All areas other than the clearly defined trail will have potential trip hazards and risks to health and safety, which may be difficult to see during the time that Luminate is operational, so please stay on the path at all times and adhere to any instructions/advice given by stewarding staff.
• Conditions on the trail will be continually monitored by the onsite team, but all visitors are reminded that the event takes place in an outside, country setting over winter after dark. So please exercise caution when attending and supervise children and vulnerable adults at all times.
• Some of the lighting installations are interactive, so you can enjoy some light play throughout your journey. All such installations will be easily identifiable and will have stewards stationed close-by to guide you with what to do. For your own safety and enjoyment, please do not touch any other lights/electrical installations and ensure children and vulnerable adults are supervised at all times.

Luminate takes place outdoors, during the winter after dark.

• Luminate will go ahead whatever the weather.
• Therefore it may be cold, dark and on rainy days, wet!
• Please wrap up warmly & wear appropriate outdoor clothing and footwear suitable for winter weather.

In many areas, the lighting will be low level as part of the experience.

• Visitors are encouraged to bring along a torch but to only use this if necessary.
• Please ensure that children and vulnerable adults are supervised at all times.
• All of the trail is outside and is not under-cover.
• All visitors are reminded that this is an outdoor event, taking place in the winter and the weather may well be inclement. Please wrap up warm and wear appropriate outdoor winter clothing and appropriate footwear.
• For your own safety and enjoyment, please at all times remain on the clearly marked trail.

Visitors to Luminate can look forward to a selection of delicious festive treats and drinks during their visit. While full details will be announced soon, guests can expect seasonal favourites such as hot chocolate, tea, coffee, mulled wine, and marshmallows toasted over the fire pit. Guests are welcome to bring their own marshmallows, but should remember to bring skewers as well.

Please note: No outside alcohol is permitted. Anyone found with alcohol brought from outside will be asked to leave the event, and refunds will not be issued.

Unfortunately, this is the busiest time of year for Santa so he won't be making an appearance at Luminate's Light Trails - he has sprinkled some festive joy across the event though, so you can enjoy an enchanting experience with your family. 

Luminate is suitable for all ages - from toddlers to grandparents, everyone can enjoy the magic of the illuminated trail. It’s also a popular choice for couples looking for a romantic evening (with over 30 proposals at past events!), making it perfect for date nights, girls’ nights out, or even a unique office Christmas celebration.

A family ticket includes entry for 2 adults and up to 2 children aged 3 to 15.

• Children aged 2 and under can attend for free and don’t require a ticket.
• To access the family ticket offer, all four tickets must be purchased together in a single transaction.
• Please note that once booked, family tickets cannot be divided or used separately.