The Enchanted Group Christmas Grotto & Live Show

Name: The Enchanted Group Christmas Grotto & Live Show
Start: 2026-11-11 15:06:44Z
End: 2027-11-11 15:06:44Z
Location: The Green Dragon Hotel

Hereford

Book The Enchanted Group Christmas Grotto & Live Show in Hereford

Watch Jack Frost Saves Christmas, a brand-new immersive live show packed with singing, dancing and festive fun
Join Jack Frost, the Sugar Plum Fairy, the Nutcracker and their friends on a Christmas adventure
Meet an authentic Santa Claus during a special visit for your family
Every child can choose a gift and receive an Official Nice List coin in a presentation box
Make reindeer food for Christmas Eve and enjoy a festive activity pack
Spend up to 90 minutes enjoying the complete show and grotto experience
Book your tickets between the 5th and 24th December 2026

There is snow place like Hereford for a full-on festive adventure

The Enchanted Group Christmas Grotto & Live Show is back for its third year with a brand-new story, Jack Frost Saves Christmas. Taking place at The Green Dragon Hotel in Hereford from 5th to 24th December 2026, this family Christmas experience brings together live theatre, festive activities and that all-important meeting with Santa.

Your visit begins with an interactive musical adventure featuring Jack Frost, the Sugar Plum Fairy, the Nutcracker and their festive friends. Follow the characters as they sing, dance and set out to discover the true meaning of Christmas. It is lively, playful and designed for the whole family to enjoy together, so grown-ups are very much part of the fun.

What happens at Jack Frost Saves Christmas?

Get ready for an all-singing, all-dancing live show filled with colourful characters and Christmas magic. This is more than a quick trip to a grotto: the performance gives families a complete festive story to enjoy before the visit to Santa begins.

Once the show ends, your family will continue into the Christmas Grotto. Families are taken through one at a time for a special chat with an authentic Santa Claus, giving children their own moment with the big man himself.

There will also be opportunities to take photographs with characters from the show while you wait. Visitors should bring their own phone or camera if they would like to capture these moments.

Festive activities and a gift from Santa

Every child gets to make reindeer food to sprinkle outside on Christmas Eve. They will also receive a Christmas activity pack to enjoy while waiting for their Santa visit.

During the grotto experience, each child can choose their own special gift. They will also receive an Official Nice List coin, presented in its own gift box. That should settle the naughty-or-nice debate nicely.

The Under 12 Month Ticket with Gift allows babies to watch the complete experience and receive a gift from Santa. All visitors should hold the correct ticket for their age or ticket category.

Christmas dates can disappear quicker than a plate of mince pies, so book The Enchanted Group Christmas Grotto & Live Show tickets early to secure your preferred date and time.

Location

The Green Dragon Hotel

44-46 Broad St,
Hereford,
Herefordshire,
HR4 9BG

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How to find us

By car: The hotel is in Hereford city centre and is under two hours by car from Birmingham, Bristol and Cardiff. For the pay-and-display car park behind the hotel, enter HR4 0BU into your sat nav and follow directions to Aubrey Street. Parking is limited, available on a first-come, first-served basis and cannot be reserved. Several NCP car parks are also available nearby.

By train: Hereford railway station is around a 15-minute walk from The Green Dragon Hotel. Taxis are available from the station, or visitors can use the free Hereford City Zipper bus.

By bus: The free Hereford City Zipper service connects Hereford railway station with Broad Street, where the hotel is located. Services normally run every 15 minutes during daytime hours from Monday to Saturday and every 30 minutes on Sundays.

By foot: The hotel is on Broad Street in the historic centre of Hereford, close to the city’s main shops and Hereford Cathedral. From the railway station, allow approximately 15 minutes to walk.

Facilities

Ground-floor accessible toilet within the ladies’ facilities
Level access through the hotel’s main entrance
Portable ramp available at the rear entrance on request
Pay-and-display parking behind the hotel, subject to availability
Blue Badge parking at the front of the hotel, available on a first-come, first-served basis
Restaurant, lounge and bar facilities within the hotel

More Info

Is The Enchanted Group Christmas Grotto & Live Show: Jack Frost Saves Christmas wheelchair accessible?

The Green Dragon Hotel has level access through its main entrance and a ground-floor reception. The ballroom is located down steps but can be accessed through the carriage entrance, and a portable ramp can be provided at the rear entrance on request. An accessible toilet is available within the ladies’ facilities on the ground floor. Contact the venue before visiting if you require step-free access or other adjustments.

What age is The Enchanted Group Christmas Grotto & Live Show: Jack Frost Saves Christmas suitable for?

The experience is designed for the whole family. Babies under 12 months can attend using an Under 12 Month Ticket, which includes the complete experience and a gift from Santa.

What do The Enchanted Group Christmas Grotto & Live Show: Jack Frost Saves Christmas tickets include?

Tickets include the live interactive Jack Frost Saves Christmas show, a family visit with Santa, reindeer-food making and character photo opportunities. Each child also receives a gift they can choose, an Official Nice List coin in a presentation box and a Christmas activity pack.

How long is The Enchanted Group Christmas Grotto & Live Show: Jack Frost Saves Christmas?

The complete experience lasts up to 90 minutes. This includes the live show, festive activities, waiting time and the visit to Santa.

Where is The Enchanted Group Christmas Grotto & Live Show: Jack Frost Saves Christmas taking place?

The event is taking place at The Green Dragon Hotel, Broad Street, Hereford, HR4 9BG, from 5th to 24th December 2026.

Can I take photos at The Enchanted Group Christmas Grotto & Live Show: Jack Frost Saves Christmas?

There will be opportunities to take photos with characters from the live show while you wait. The official information does not confirm whether professional photography is provided, so bring your own phone or camera.