Zip World aims to offer experiences to as many people as possible and are working continually to achieve this.

Approved Conditions:

• Benign heart palpitations not requiring medication
• Chronic fatigue syndrome
• Inflammatory or irritable bowel syndrome
• Mild COPD
• Mild arthritis
• Mild gout

If you have any questions regarding accessibility, please contact [email protected]

Yes, all Zip World sites are dog-friendly. 

Doggy Day Care is also available at the Llechwedd site. You can book a spot by emailing [email protected]

Please note:

• 48 hours notice is required
• On the day, bookings are not accepted
• Minimum booking is 2 hours
• £15 per hour per dog/£10 per half hour per dog
• 50% non-refundable deposit required on arrival

You'll need to wear warm comfortable clothing, suitable to the weather on the day. 

• Tie long hair back
• Remove all jewellery and scarves. Head scarves with loose ends are also not permitted.
• Wear trainers or walking boots - open toe shoes, flip flops, sandals or similar footwear are not permitted
• Wear sensible trousers - skirts are not recommended.
• As you will be participating in physical activity, we can not accept liability for any damage to any items of clothing, footwear etc.
• Please wear walking boots or trainers. 

• Quarry Karts: Please ensure arms and legs are covered.
• Bounce Below & Treetop Nets: Trainers only as footwear and ensure arms and legs are covered.

Zip World Caverns & Bounce Below

These adventures are based in an underground cavern where the temperature is approximately 10 °C all year. Please wear suitable clothing that covers your arms and legs, preferably old garments in the likelihood of dirt/damage occurring.

For Caverns, please wear either trainers or walking boots; for Bounce Below, please wear trainers. As you will be participating in physical activity, Zip World cannot accept liability for any damage to any items of clothing, footwear etc. Open toe shoes, flip flops, sandals or similar footwear are not permitted.

Please arrive for your experience 30 minutes early. 

You will need time for check-in's, briefings and other discussions about your day.