Yes, Chill Factore Manchester is wheelchair friendly and offers a range of accessible facilities to ensure a comfortable and inclusive experience for all guests:

Accessibility Features:

• Wheelchair-accessible entrances and pathways, including levelled concrete paths and widened parking bays.
• Accessible toilets throughout the venue, including a Changing Places facility with a hoist and changing bed
• Lift access to upper floors, including The Lodge Bar & Kitchen and conference areas
• Adaptive snowsports available through Disability Snowsport UK, offering specialist instruction and equipment for guests with physical, sensory, or learning disabilities
• Dedicated accessible parking spaces close to the entrance

No, you cannot bring your own food and drink into Chill Factore Manchester. The venue offers a variety of on-site dining options including restaurants, cafés, and snack bars, such as The Lodge Bar & Kitchen, Costa, and Nando’s, all located on Alpine Street

For your first visit to Chill Factore Manchester, here’s what you should wear to stay warm, comfortable, and safe on the snow:

Essential Clothing:

• Waterproof jacket and trousers – to stay dry on the snow
• Warm layers – like a fleece or thermal top underneath
• Gloves – waterproof and insulated (mandatory for slope activities)
• Thick socks – ideally ski or snowboarding socks

Equipment:

• Snow boots, skis, snowboards, and helmets are available to hire on-site, included with most activity bookings.

No experience is needed to enjoy Chill Factore Manchester! Whether you're a complete beginner or a seasoned snow lover, there’s something for everyone!