The Black Gate is wheelchair accessible, with ramps, an external lift and an accessible toilet on the first floor. The Castle Keep has steep stairs and uneven surfaces, and its upper floors are not accessible to wheelchair users.

Newcastle Castle is suitable for all ages. 

Coffee and refreshments are available in the Tourist Information Hub. 

Newcastle Castle does not have on-site visitor parking. The nearest public car parks are within approximately a 10-minute walk.

Newcastle Castle general admission tickets are annual passes and remain valid for one year from the date of purchase.

Newcastle Castle general admission tickets include entry to the Castle Keep and Black Gate, unlimited return visits for one year, daytime seasonal programming and a downloadable audio guide. Separately ticketed events and walking tours are not included.

Newcastle Castle is famous for giving the city of Newcastle its name. The Norman fortress stands on the site of the Roman fort of Pons Aelius and has played a key role in the city's history for nearly 2,000 years.

The site has been occupied for nearly 2,000 years, beginning with the Roman fort of Pons Aelius. The surviving Castle Keep and Black Gate date from the medieval period.

Visitors can explore the Castle Keep, the Black Gate, medieval chambers, passageways, the Great Hall, chapel, prison cells, exhibitions and the rooftop viewing area.

Yes, visitors can climb to the roof of the Castle Keep and enjoy panoramic views across Newcastle, Gateshead and the River Tyne.