• Your Private Pod must have a minimum of 2 guests 18 years of age or older, and up to a maximum of 25 guests (which can consist of adults and children)

• Guests are not permitted to bring their own alcohol.
• However, you will be able to purchase food and beverages there. 
• The London Eye operates Challenge 25 therefore proof of age for the consumption of alcohol must be presented upon request by each guest.

• The time slot you select is the time you are granted access to the queue for the London Eye.
• Anticipate queues of around 45 minutes for standard tickets and a queue time of around 20 minutes for Fastrack ticket holders.

• The London Eye stands at a height of 135 meters (443 ft). 
• It is one of the world's tallest observation wheels and provides visitors with stunning panoramic views of London's skyline. 

• The London Eye is busiest between 11 a.m. and 3 p.m during the UK school holidays, and is quieter at the beginning and end of their opening hours, which vary throughout the year.

• It depends. 
• If you want to see really far and capture the best view of the London skyline, the best time to ride the London Eye is early in the morning, as soon as the attraction opens.
• Evenings are also a great time to visit because you can see London lit up as the city gets dark. 

• There are Male, Female and Accessible toilet facilities available in the London Eye Ticket Office.
• Baby Change facilities are also available.
• Please note there are no toilet facilities on-board the London Eye itself.

Accessibility Guide

Know before you go:

To assist in planning your visit, the London Eye have prepared a downloadable PDF Accessibility Guide.

Mobility Information:

• The London Eye offers full wheelchair accessibility, but recommend booking an advance wheelchair time slot
• Due to health and safety regulations, each pod can accommodate up to two wheelchair users
• If you are visiting on the day, feel free to approach the onsite team to enquire about remaining availability