• The time slot you select is the time you are granted access to the queue for the London Eye.
• Anticipate queues of around 45 minutes for standard tickets and a queue time of around 20 minutes for Fastrack ticket holders.

• The London Eye stands at a height of 135 meters (443 ft). 
• It is one of the world's tallest observation wheels and provides visitors with stunning panoramic views of London's skyline. 

• The London Eye is busiest between 11 a.m. and 3 p.m during the UK school holidays, and is quieter at the beginning and end of their opening hours, which vary throughout the year.

• It depends. 
• If you want to see really far and capture the best view of the London skyline, the best time to ride the London Eye is early in the morning, as soon as the attraction opens.
• Evenings are also a great time to visit because you can see London lit up as the city gets dark. 

• There are Male, Female and Accessible toilet facilities available in the London Eye Ticket Office.
• Baby Change facilities are also available.
• Please note there are no toilet facilities on-board the London Eye itself.

• When you book your ticket, you're booking in the date and time you want to visit the London Eye. You must ensure the date and time you select is correct as you won't be able to change this date. 
• You can then book in the remaining attraction/s once you receive your email confirmation of purchase.
• Try to book in your remaining attraction/s as soon as you can. These are some of London's biggest attractions so are busy all year round, particularly during the holidays. We cannot guarantee a date and time for these visits so the further in advance you book and the quicker you are at booking in your slots, the better chance you'll have at finding the best time for you.

Accessibility Guide

Know before you go:

To assist in planning your visit, the London Eye have prepared a downloadable PDF Accessibility Guide.

Mobility Information:

• The London Eye offers full wheelchair accessibility, but recommend booking an advance wheelchair time slot
• Due to health and safety regulations, each pod can accommodate up to two wheelchair users
• If you are visiting on the day, feel free to approach the onsite team to enquire about remaining availability

Are other Merlin Attractions wheelchair accessible?

Yes - London Dungeon is wheelchair accessible, but the attraction does require wheelchair reservations due to health and safety restrictions. To secure availability with London Dungeon, please click here.

Madame Tussauds London is wheelchair accessible too, but also requires wheelchair reservations due to health and safety restrictions. To secure availability with Madame Tussauds London, please click here.

The London Eye is also wheelchair accessible but requires a wheelchair reservation as well, due to health and safety restrictions. To secure availability with the London Eye, please click here. 

Shrek's Adventure is also wheelchair accessible, but requires a wheelchair reservation due to health and safety restrictions. To secure availability with Shrek's Adventure, please click here.